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Better Care Better Value indicators identify potential areas for improvement in efficiency which may include commissioners re-designing and shifting services away from the traditional setting of the hospital and out towards community based care.

The tool should prompt you to start thinking of "how" and "why" your organisation might differ from others and to support commissioning priorities for health communities. The opportunity is indicative only and local health communities should interpret it taking into account local knowledge.

Indicator Latest Value Financial Opportunity Volume Opportunity Rank Category
Managing First Follow Up 2.00 (First follow up ratio) £263.1M 2,764M 1 Clinical
Reducing Length of Stay 13.84 (Bed day saving %) £259.1M 1,213M 1 Clinical
Emergency Readmission (14 day) 5.57 (Emergency readmissions (%)) £197.2M 96,448 1 Clinical
Outpatient Appointment DNA 8.24 (DNA %) £67.6M 677,425 1 Clinical
Pre-Procedure Non-Elective Bed Days 1.68 (Pre-procedure bed day rate) £60.8M 282,025 1 Clinical
Increasing Day Surgery Rates 80.14 (Daycase Rate (%)) £14.7M 37,347 1 Clinical
Pre-procedure Elective bed days 0.27 (Pre-procedure bed day rate) £14.5M 65,228 1 Clinical
Indicator Latest Value Financial Opportunity Volume Opportunity Rank Category
Outpatient Appointments 8476.31 (Outpatient appointments per 100,000 population) £324.3M 2,218M 1 Clinical
Emergency Admissions 471.59 (Emergency admissions per 100,000 population) £267.5M 146,981 1 Clinical
Managing Surgical Thresholds 83.62 (Operations per 100,000 population) £48.5M 27,518 1 Clinical


The financial opportunity shown for indicators in the Clinical and Workforce categories is calculated for the quarter displayed, this value should be multiplied by 4 to determine the annualised opportunity. The financial opportunity shown for indicators in the Prescribing category is an annualised figure. The information will be updated quarterly.


NHS Improving Quality is reviewing the indicators within Better Care, Better Values, and would like to listen to your opinions and ideas. We are interested in how you use the indicators currently provided, and also interested in your ideas for new indicators to be added to the portal in the future.
Tell us more at

Please be quick, we’ll be using all responses submitted by the end of February 2015 to help develop the next release of the website.

Case Studies

The Better Care, Better Value (BCBV) indicators reveal the potential to make significant cash or resource savings whilst improving quality. To find out how other organisations are making use of the information presented please look at our new Case Studies.